Manufacturer-direct installation · In-house crews · Nationwide
The people who make Flexus are the people who install it
Flexus is installed by our in-house crews. Two regional teams traveling anywhere in the U.S. Single point of accountability from the spec sheet to the substantial completion walk. Material, mix, base prep, pour, cure, and warranty — all from one organization.
A single point of accountability
Most paving manufacturers sell to a network of third-party installers and walk away at the loading dock. The owner is left with two phone numbers and a finger-pointing problem if anything in the field needs to be addressed.
Flexus is structured differently. The crew arriving on your job site is on our payroll. The supervisor running the pour reports to the same operations lead who specs the mix. Material warranty and installation warranty come from one party. There is no second number to call.
What manufacturer-direct installation means for the owner
- One contract, one accountability party — material and installation bid together. No coordination between separate vendors.
- One warranty — material and workmanship issued by Flexus. No disputes about which party owns a defect.
- Direct field expertise — the crew has installed every project on our reference list. They are not learning the system on your job.
- Sole-source justification — installation is by the manufacturer's own crews. There is no second installer for the system.
- Schedule transparency — we book and quote against our actual crew calendar. You know real install windows before you sign.
Capacity, reach, and how we run a job
Two crews, nationwide travel, and a vetted partner network for capacity overflow. Here's the structure.
01 — In-house crews
Two regional teams
We operate two dedicated Flexus installation crews. Each crew is led by a foreman trained on every series, lift, and base condition we install. Crews are on Flexus payroll, not subcontracted day labor.
02 — Reach
Nationwide travel
Our crews travel anywhere in the United States. Mobilization, lodging, and per diem are line items in the project estimate, not a surprise. Out-of-region work is standard practice for us, not an exception.
03 — Capacity
Partner overflow
When schedule demand exceeds our two crews, we engage vetted installer partners we have trained directly on the system. Flexus operations stays on the project as oversight — we don't hand off and disappear.
04 — Project size
Plazas to multi-phase trails
Projects range from sub-2,000 sf civic plazas to multi-phase greenway projects of 50,000+ sf. Large projects can be staged across phases or mobilized with both crews.
05 — Scheduling
Real install windows
We quote install windows against our actual crew calendar — not optimistic placeholders. If we can't hit your project schedule, we tell you during the bid, not the week before mobilization.
06 — Closeout
As-builts and walk
Field records and as-built documentation produced by the crew. Substantial completion walk performed with the specifier, contractor, and owner. Maintenance protocol handed off to the owner's team.
Installation expertise, in detail
Permeable pavement performance is a field execution problem as much as a material problem. Here is what our crews control — and why specifying a single-source manufacturer-installer matters.
01 — Substrate
Base preparation
Open-graded aggregate base graded and compacted to spec before pour. Depth per project requirements. Subgrade infiltration assessed; underdrain installed where required. We do not pour on unstable or wet substrate.
02 — Conditions
Pour conditions
Ambient and substrate temperature above 50°F at pour. No pour with rain forecast within 24 hours. Surface temperature managed in high heat. Wind protection where binder skin formation is a risk.
03 — Binder
Batch and pot life
UV-stabilized aromatic polyurethane binder, batch-managed for the working window. We mix what the crew can place inside the pot life envelope — no extending with solvent, no overworked material.
04 — Placement
Pour and finish
Single-lift pour. Consistent lift thickness — 1.5″, 2.0″, or 2.5″ per spec. Edges restrained before pour. Surface finish is matte and aggregate-forward — not over-troweled. Cross-slope and running slope verified before set.
05 — Edge restraint
Perimeter conditions
Hard restraint at all boundaries — concrete header, metal edging, or existing structure. Rolled or beveled edge where hard restraint is not possible. No free-pour edges. All restraint conditions detailed in the project record.
06 — Cure & handoff
Cure and opening
No foot traffic for minimum 24 hours. Full cure for sustained load at 72 hours. Rain protection for first 24 hours. Substantial completion walk and maintenance protocol delivered to the owner at handoff.
Full installation guidelines and cross-section details are available on request as part of the project documentation package, or in the public spec pack. Resources page →
How a project runs
From first call to final walk — the workflow for a specifier, owner, or general contractor engaging Flexus directly.
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01
Pre-bid consultationSend us the spec, plans, or RFQ and we'll review for fit. Project budget, schedule, base conditions, and site logistics. We tell you early if something needs to be changed in the spec to perform correctly.
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02
Bid and contractMaterial and installation quoted as a single line item — or as separate line items if your bid format requires it. Sole-source justification language provided where applicable. Realistic install window quoted against the crew calendar.
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03
Pre-constructionPre-pour site visit by the foreman. Coordination with the GC on base prep, drainage, edge restraint, and access. Submittal package delivered. Mock-up panel produced where the spec requires one.
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04
InstallationCrew mobilizes per the agreed window. Daily field records produced by the foreman. Specifier and GC have direct contact with the foreman and operations lead throughout. No pass-the-buck communication.
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05
Substantial completion and warrantySubstantial completion walk with specifier, GC, and owner. As-built documentation and maintenance protocol delivered. Material and installation warranty issued by Flexus. We remain reachable for the life of the install.
Installation documents
Reference documents for specifiers, GCs, and owners coordinating with our crew. Full project documentation is delivered as part of the submittal package.
CP — Civil Pavement
Installation FAQ
Questions from specifiers, owners, and general contractors evaluating Flexus's manufacturer-direct installation model.
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Flexus is installed by our in-house installation crews — the same organization that manufactures the system. We operate two regional crews and travel nationwide for projects. This manufacturer-direct model gives the specifier and owner a single point of accountability: the people who made the material are the people placing it. There is no third-party installer between the manufacturer and the job site.
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Yes. Our crews travel anywhere in the United States. For projects outside our home regions, mobilization, lodging, and per diem are quoted as line items in the project estimate. We have installed projects across multiple states and treat out-of-region work as standard practice, not an exception. Freight cost for material and crew mobilization is transparent in the bid.
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We maintain a project calendar and quote realistic install windows during the bid process. For schedule-sensitive projects where our in-house crews are not available within the required window, we coordinate with vetted installer partners we have trained directly on the system. In either case, project oversight stays with Flexus operations — we do not hand the project off and disappear. The specifier and owner always have a direct line to Flexus, regardless of which crew is on site.
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Three things. First, accountability — there is no finger-pointing between manufacturer and installer when something needs to be addressed in the field. Second, quality — the same operations team that specifies the mix ratios, base prep, and pour conditions is running the crew. Third, warranty — material and installation warranty are issued by the same party. For owners, this collapses two relationships into one and removes the most common source of post-construction disputes in paving projects.
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Yes. Because Flexus material and installation come from the same organization, sole-source justification is direct: there is no alternative installer for the system, and material plus installation are bid as a single line item. We provide sole-source justification language for procurement officers who need it. This is most commonly used by municipal procurement on parks, capital improvement, and stormwater compliance projects.
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Our crews handle projects ranging from small civic plazas under 2,000 sf to multi-phase trail and greenway projects above 50,000 sf. For very large projects, we mobilize both crews concurrently or stage the work across phases. We are happy to discuss feasibility for any project, even early-stage ones still in design — early consultation often saves cost during construction.
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Material and installation warranty are issued together from Flexus. Specific terms are project-dependent and aligned with the specifier or owner during the bid process. Because material and installation come from the same party, warranty claims are handled without disputes about cause — we own the outcome. Most defects in permeable pavement surface in the first 12–24 months and are almost always installation-related; in our model, that is our responsibility, not a finger-pointing exercise.
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Yes. On most projects, Flexus is a subcontractor or specialty trade under the owner's GC. The GC handles site logistics, coordination, and other trades; our crew arrives, executes the pavement scope, and turns the area back over to the GC at substantial completion. We work this way on parks, campus, and civic projects routinely. Direct contract with the owner is also possible for smaller or specialty projects.
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Pour-day issues — weather changes, unexpected base conditions, schedule shifts — are common in paving work. Because the crew and the manufacturer are the same organization, decisions get made in real time without escalation chains. The foreman has direct authority to halt the pour, change the sequence, or reach the operations lead for a call. Field issues are documented in the project record and resolved without surprise charges to the owner.
Start a project with Flexus directly
Send us the spec, drawings, or RFQ — or just describe the project. We respond within 1 business day with a fit assessment and next steps. Material and installation are bid together.